E-Commerce (Key Account) Manager New Rome, Italy

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Digital Commerce Manager (Italian speaking!) About the role: You'll be the strategic force behind the client's Personal Care e-commerce success in Italy. Working at the intersection of digital marketing, retail partnerships, and commerce innovation, you'll translate consumer insights into compelling online shopping experiences that drive conversion and loyalty. We're looking for someone who can navigate both retailer relationships and internal stakeholders, finding creative solutions that maximize visibility and sales. Success means consistently exceeding growth targets while establishing best-in-class digital shelf presence across all platforms. What you will be doing: Manage online retailer relationships with key local platforms (both digital brick-and-mortar and pure-play e.g. Amazon) that drive business growth Create local commerce strategies aligned with broader brand objectives and shopper marketing initiatives Spearhead promotional calendars and content planning that maximize seasonal opportunities Collaborate with paid retail and social media teams to ensure integrated marketing approaches Transform social commerce trends into actionable commerce strategies Build and grow affiliate programs, with special focus on influencer partnerships Shape product listings, imagery, and content to ensure optimal digital shelf presence Lead the implementation of retail media assets across multiple platforms Stay ahead of e-commerce innovations to identify new opportunities (Instagram shopping, TikTok shop, etc.) Deliver comprehensive performance analysis and business reviews that inform strategic decisions Ensure all digital touchpoints are shoppable and optimized for conversion What you need to be great in this role: 8 years of experience in e-commerce, digital marketing, and commerce strategy development 5 years managing retail partnerships, including JBP/JVP negotiation and operational implementation Proven success building relationships with Retail Media partners Expertise in leveraging retail data and analytics to drive performance Direct B2C/B2B e-commerce experience (minimum 2 years) or equivalent online agency background A talent for developing customer-centric solutions and optimizing digital customer journeys Experience with creative automation and generative AI solutions Strong understanding of web analytics and conversion optimization techniques Technical familiarity with e-commerce systems and digital marketing tools The ability to collaborate effectively across multiple functions and stakeholder groups Fluent in Italian and English (spoken and written - you will work with an international team) LI-JP1 LI-Hybrid LI-director Our values shape everything we do: Be Imaginative to push the boundaries of what’s possible Be always learningand listening to understand Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission,embedding sustainability into every department and through every stage of the project lifecycle. Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website How did you hear about this job? How many years of experience do you have managing online retail partnerships (including JBP/JVP negotiation and operational implementation)? * Do you have experience managing partnership with Amazon? * What is your notice period? * What are your salary expectations (gross, per annum)? * If you are selected for interview is there anything we should take in to consideration? Please say yes or no as to whether you have worked for the following agencies in the last 7 years, Inside Ideas Group, Aylesworth Fleming, MORE, OLIVER UK, Dare or Adjust Your Set * Select Do you have the legal right to work in this country of employment? * Select If you are an EU citizen who is already working & living in the UK, please can you confirm if you have applied for your Settled or Pre-settled status and which you hold? Settled Pre-settled n/a Point of Data Transfer * Acknowledge/Confirm When you apply to a job on this site, the personal data contained in your application will be collected by OLIVER (“Controller”) which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing HR@oliver.agency or Adjust Your Set (“Controller”) which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing HR@oliver.agency or DARE(“Controller”) which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing HR@oliver.agency or Aylesworth Fleming (“Controller”) which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing HR@oliver.agency (“Controller”). Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Should you be shortlisted for this role, please indicate if you require any reasonable accommodations or assistance during the interview process * Select J-18808-Ljbffr

Location: Roma, Lazio, IT

Posted Date: 7/4/2025