Field Service Engineer

An excellent opportunity for an experienced Field Service Engineer to join a well-established company Job Type: Full-Time, Permanent. Salary: Competitive Salary of £32,500 - £38,500 Per Annum, Negotiable Depending on Experience. Location: Ipswich. Schedule: Monday Friday 40 Hours Per Week. About The Company: They are renowned for supplying premium quality material handling equipment and offering the very best in service and maintenance solutions for industries across Suffolk, Essex, Norfolk, Kent, and London. Additionally, they are one of the UK leading experts in lithium battery technologies for forklift trucks. The company is currently looking for skilled and experienced field service engineers to join their growing team. This role comes with an excellent salary and annual bonus (potential earnings of £40k with overtime which is paid at 1.5x) , a company pension, a fully expensed company van, 25 days holiday bank holidays, and the opportunity to work for one of the most reputable independent forklift dealers in the South East. About The Role: Their Field Service Engineers are based from their homes and from there attend customer sites to carry out servicing and repairs on a wide range of forklifts and material handling equipment. The engineer liaises daily with their designated service controller who is responsible for arranging and planning the engineers working day as efficiently as possible. Jobs are sent to the engineer electronically via our bespoke management system, and this is where all the work the engineer completes is documented. Many of our engineers choose to do overtime which is not limited and is paid at time and a half. Responsibilities Include: Conduct regular maintenance, repairs and services on forklifts and materials handling equipment Diagnose and troubleshoot electrical and mechanical issues to ensure optimal performance Maintain accurate records of service activities and customer interactions via protean management system Communicate effectively with customers and service office to ensure we continuously deliver the best service to our customers Ensure compliance with safety regulations and maintain a valid driving license Candidate Requirements: Full driving licence GSCE C grades or above in English, maths and mechanical C&G or NVQ level 2 equivalent 3 years experience in the materials handling industry (as an engineer) Mechanical, hydraulic and electrical experience preferred Proficient in fault finding and repair Experience of Health & Safety requirements working in a workshop practice Commitment to continuing personal and professional development Excellent organisational skills A high standard of accuracy and attention to detail Ability to multi-task Ability to work independently or in a team Good communication skills Why Choose Them: A successful, long-established company who realises that the backbone of theit success is their staff! No-one is just a payroll number! Their Service Management Team collectively has in excess of 100 years experience in the forklift service business Offering In-house and industry specific training courses to all our engineers They only supply premium quality material handling products, so predominantly you'll be working on the best equipment that the industry has to offer Company Benefits: Excellent rate of pay (negotiable depending on experience) Joining bonus Overtime paid at time and a half Branded company van and fuel card provided All travel paid (Door to Door) AE pension scheme both In-house and industry recognised training provided If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.

Location: Ipswich, East Anglia, GB

Posted Date: 7/3/2025