Trainee Hub Supervisor

Job Purpose This is a developmental role, designed to build practical experience in client services, office management, and stakeholder engagement/management. The candidate will support operational coordination, ensure client and SME satisfaction, and help run an efficient, welcoming space for entrepreneurs. Key Responsibilities: 1. Hub Operations & Facilities Management Assist in the daily running of the Hub: open/close procedures, ensure the space is clean and presentable, tech readiness Manage bookings for desks, boardrooms, and event space Prepare spaces for meetings, trainings, and events Ensure that amenities (coffee, water, Wi-Fi, etc.) are available and functional 2. Business Assessment Support Support the setup and facilitation of SME onboarding Liaise with SMEs to gather documentation and schedule support sessions Work with specialist service providers to coordinate support delivery Track SME engagement and feedback 3. Front Desk & Client Service Welcome walk-ins, answer questions, and promote Hub services Register entrepreneurs and visitors, manage daily attendance and usage Help with basic client queries and escalate issues where necessary. 4. Admin & Reporting Maintain accurate records of daily Hub activities, SME bookings, and service provider appointments. Assist with monthly reporting and usage summaries. Support the marketing/social media content by capturing activity photos and short writeups (optional). 5. Learning & Professional Development Attend all training and induction sessions. Work with mentor/supervisor to complete development tasks and assignments. Participate in weekly check-ins and feedback sessions. Requirements: South African Unemployed youth between the ages of 18 and 34. Must not have participated on the YES programme before. Matric Proficiency in English Self Starter Good Time Management Process Oriented Able to Develop New Business Relationships Good/Fair Understanding of Business Principles Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.

Location: Midrand, ZA

Posted Date: 7/3/2025