Senior / Product Manager, Digital Society Products (MCCY Discovery Team)

What the role is: The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions. GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! Learn more about GovTech at tech.gov.sg. What you will be working on: The Government Digital Product (GDP) Team aims to spearhead the digital transformation of government. We are a team of technologists in GovTech that aims to design and develop software applications that help government agencies better serve the needs of Singaporeans. We adopt an Agile development approach and work towards adopting tech best practices and cutting edge tools. Our team in GDP aims to improve lives by empowering change with the right technologies and better user experience. This role sits with the Digital Society Products (DSP) division as a member of the discovery team working on Ministry of Culture, Community & Youth (MCCY) Projects. We’re hiring a Senior Product Manager to lead the discovery team supporting the Ministry of Culture, Community & Youth (MCCY) in discovery and inception. We will build impactful digital products that serve the public and transform government services. In this role, you will work closely with Business Analysts, UX Designers and Software Engineers to explore complex problems, shape user-centred solutions, and drive product delivery from strategy to launch. This is a strategic role that requires a strong collaborative mindset, a deep understanding of user and stakeholder needs, and the ability to navigate public sector constraints while pushing for innovation and modernisation. [What you will be working on] Lead inception workshops, discovery activities, and solution envisioning sessions to align teams and stakeholders on priorities Apply design thinking and leverage user research insights to shape product direction and service outcomes Conduct fit-gap analysis, market/impact sizing, and feasibility assessments to inform product decisions Work closely in a triad with UX and Tech to co-design services that are user-centred, inclusive, and scalable Engage and align C-suite and senior government stakeholders on product vision, strategy, and delivery roadmap Define and drive go-to-market or go-to-public strategies for digital service rollouts Champion agile delivery, working with scrum teams to deliver products from 0 to 1, and continuously improve them Contribute to modernisation of legacy systems, ensuring solutions are future-ready and interoperable What we are looking for: 7 years of product management experience, with a proven track record of leading complex, high-impact initiatives Strong experience in discovery and delivery, with the ability to manage multiple stakeholders and competing priorities Solid understanding of design thinking principles and how to apply user research insights to product and service design Ability to translate user needs, policy requirements, and technical constraints into viable product strategies Excellent communication and stakeholder management skills, especially with senior leadership and C-suite Familiarity with technology and system design principles, and agile ways of working Good to have: Familiarity with government processes, digital service standards, procurement frameworks, or data governance requirements Experience with modernising large-scale systems or leading digital transformation in the public sector Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes. We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you. Learn more about life inside GovTech at go.gov.sg/GovTechCareers. Stay connected with us on social media at go.gov.sg/ConnectWithGovTech. About Government Technology Agency The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!Learn more about GovTech at tech.gov.sg. J-18808-Ljbffr

Location: Singapore, Pedra Branca, SG

Posted Date: 7/3/2025