Student Services Director

Job Description Job Description Here’s a refined and powerful summary for recruitment purposes: Student Support Services Coordinator Role Overview As the Student Support Services Coordinator at [Institution], you are integral to student success and retention at our career college. You’ll serve as the primary student advocate—guiding learners academically, connecting them with vital services (mental health, childcare, tutoring, etc.), and supporting their journey through both in-person and online learning environments. You’ll engage with students, faculty, and external partners to ensure each learner has access to the resources and direction needed to meet educational and career milestones. Core Responsibilities 1. Orientation & Advising Lead comprehensive orientation programs covering academic expectations, school policies, and online tools (Canvas, Zoom). Provide academic and behavioral advisement in collaboration with faculty and administration. Monitor attendance and progress and facilitate academic conduct discussions. (himalayas.app) 2. Resource Coordination Distribute and analyze student satisfaction surveys and institutional questionnaires. Refer students to counseling, mental health, disability services, and other specialized support when needed. Inform students of community services like local childcare, housing support, and wellness programs. 3. Online Learning Support Train students to use Canvas LMS and understand online etiquette, academic integrity, and copyright issues. Offer basic technical troubleshooting and connect students with IT assistance. 4. Career & Placement Assistance Coordinate with Career Services to plan job fairs, employer visits, and workshops. Ensure students gain exposure to employment opportunities and develop job-ready skills. (gsep.pepperdine.edu) 5. Academic Resources & Tutoring Support the development of resource/tutoring centers; schedule and promote learning workshops. Help maintain completion records to track student outcomes. ✅ Ideal Qualifications Technical Skills : Proficiency with Canvas (LMS) and Zoom; strong MS Office (Word, Excel, Outlook) and database skills. Interpersonal Abilities : Excellent communication, multitasking, and problem-solving skills; adept at working with diverse student populations. Organizational Strength : Superb time management and attention to detail to thrive in a fast-paced educational environment. Education & Experience Education : High school diploma required; some college coursework or associate’s degree preferred. Experience : At least 2 years in student support or related roles, preferably within post-secondary settings. Additional : Bilingual candidates preferred. Why This Role Matters Serving as both coach and connector, this role ensures students are welcomed, well-guided, and equipped throughout their academic journey. You’ll enhance institutional retention, foster stronger academic engagement, and shape compelling career pathways for learners—making a tangible difference in their lives and futures. Company Description Prestige Career College is a Private postsecondary institution providing training in healthcare industry. Company Description Prestige Career College is a Private postsecondary institution providing training in healthcare industry.

Location: Huntington Park, CA, US

Posted Date: 6/29/2025