Customer service advisor

Join our team as a Customer Service Representative, where you'll handle billing transactions and provide technical support to policyholders in a fast-paced contact centre . With excellent communication skills and a positive attitude, you'll deliver exceptional service experiences while contributing to our collaborative environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionalism and precision. If you're committed to excellence and ready to thrive in a structured operations setting, this role is for you. Apply now to embark on a rewarding career journey with us. SA Citizen Grade 12(Mandatory) 6 -12 months consecutive c ustomer service experience Crim and credit clear Soft skills & Telecommunications Experience (Advantageous) Computer Literacy (MS Office, Social Media, Online, Navigation) Good articulation of the English language (Spoken and Written) Some post High School education preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective listening abilities Effective organizational and time-management techniques Exhibit patience and a positive outlook when working with policyholders Contribute to an environment of accountability, collaboration and teamwork Basic ability to navigate computers and software applications (MS Office, Word, Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation environment.

Location: Cape Town City Centre, ZA

Posted Date: 6/28/2025