Public Service Redesign Expert

1 day ago Be among the first 25 applicants Location: Europe (remote/on-site as needed) Duration: Up to 12 months Estimated Workload: Short-term assignments / task-based consultancy About the Opportunity: We are creating a pool of Public Service Redesign Experts for a new FWC Contract: EC-SG REFORM/2025/OP/0001: Provision of consultancy services to support the design, development, implementation, monitoring and evaluation of structural reforms in EU Member State. Experts in this pool will be contacted for specific assignments as they arise. If you have relevant experience we encourage you to apply. Key Responsibilities: Analyse and assess the design, workflows, and business models of up to ten public services within the Single Digital Gateway framework. Propose redesigned service models aligned with user needs and digital delivery requirements. Draft implementation roadmaps and legislative inputs to support the transition to user-centred public services. Collaborate with public administration teams to facilitate simplification and modernisation of internal processes. Qualifications: Master’s degree in public administration, political science, digital governance, or similar. At least 8 years’ experience in public sector reform, service design, or digital transformation. Experience in EU Member States’ administration or working with national digitalisation strategies. Strong knowledge of administrative simplification, process re-engineering, and human-centric design. Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Consulting Industries International Affairs Referrals increase your chances of interviewing at NTU International A/S by 2x Internship - Government & Public Services Stakeholder Engagement and Communication Specialist (Cat. II) Technology Internship - Government & Public Services Amplity – Join Our Talent Community in Italy High-End Training & Community Specialist Enterprise Architect - Government & Public Services Service Data Scientist – Government & Public Services Solution Architect - Government & Public Services (Roma) NMHS Clinical Nurse (Community Adult Mental Health) Pool Technology Strategy Consultant - Government & Public Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr

Location: provincia-di-roma, IT

Posted Date: 6/28/2025