Head of Product, Platforms

Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Job Description Get to know the Role. We are looking for a visionary and results-driven Head of Product to lead the strategy, development, and delivery of core platform capabilities in the domains of Trust, Identity, Compliance, Safety, Content Moderation and Customer Support. You will be responsible for shaping the product vision, driving innovation, and leading a large cross-functional team to build scalable, intelligent, and trustworthy platform services that power all of Grab’s business lines, including our ecosystem digibanks (GXS, GXB, Superbank). Key Responsibilities Define and Own Platform Strategy: Develop and execute a clear product vision and multi-year roadmap for platform services across Trust, Identity, Compliance, Safety and Content Moderation. Drive Customer-Centric Innovation: Leverage the latest in AI and tech advancements to transform user experiences, automate decision-making, and increase efficiency. Lead at Scale: Lead and inspire a high-performing cross-functional team of more than 150 product managers, engineers, designers, and data scientists across multiple geographies. Trust and Identity Domain Leadership: Bring domain expertise in risk detection, fraud prevention, transaction and content monitoring, secure onboarding and authentication, especially in digital marketplaces, financial services and digital banking. Stakeholder Collaboration: Collaborate effectively with other product and business teams, including our sister companies to deliver win-win outcomes. Data-Driven Execution: Champion data-informed decision making, leveraging insights to prioritize initiatives and measure impact Qualifications At least 10 years of product management experience, with at least 5 years in a senior leadership capacity. Proven track record in building and scaling risk and trust products within complex financial services or fintech environments would be ideal. Experience managing large teams (>100), ideally in matrixed, multicultural environments. Demonstrated success in leading AI-driven platform innovation, preferably including real-world applications of agentic or autonomous AI agents. Deep understanding of identity management systems, fraud detection, content moderation, and safety frameworks. Strong strategic thinking, product sense, and technical fluency — comfortable engaging with engineering leaders on architecture and execution. Excellent stakeholder management and communication skills, with the ability to influence at the executive level. Passion for Grab’s mission to drive economic empowerment in Southeast Asia. Additional Information Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. J-18808-Ljbffr

Location: Singapore, SG

Posted Date: 6/19/2025