Lettings Negotiator

Our client is an award-winning, ambitious, and fast-growing independent agency based in Crawley. They're redefining what it means to be an estate agent, moving beyond the transactional to build genuine, lasting relationships . The company believe they're in the people business, not just the property business. That's why they approach each move as a life-changing journey, not just a process. If you're passionate about people, community, and doing property differently , you're in the right place. Vision Every customer is a human being first, whether they're buying, selling, letting, or renting. The company negotiate like ninjas , pouring their hearts into securing the best results within the right timeframes. They're proud to serve Crawley - their home. They support local neighbourhoods and empower customers to reduce their carbon footprint, because this planet is home too. The Role: Lettings Negotiator As a Lettings Negotiator, you'll take the lead in delivering exceptional rental experiences. From hosting impressive launch events to vetting the best residents and negotiating win-win outcomes, you'll make things happen. Key Responsibilities: Be the main contact for homeowners and residents (calls & emails) Match people to their perfect homes Take professional-grade photos, floor plans, and create compelling property listings Liaise with VA to list on Street CRM social platforms (Facebook, Instagram, YouTube) Create video content (personal, property & educational) Organise and host standout launch events Collect and present viewing feedback and offers Guide residents through referencing & holding deposit process Ensure all compliance documentation (EPC, EICR, GSI, ID, POA) is in place Keep systems updated: Street, Xero, Payprop Work with property managers to ensure smooth move-ins Update utility info via Notify or similar provider What They're Looking For: A people person with a customer service or admin background Excellent written and verbal communication Super organised, multitasking legend A full UK driving licence (max 6 points) Team player with a can-do mindset Passionate about growth and improvement Flexible to work alternate weekends (with a weekday off in lieu) Experience in lettings/property is great-but not essential. Attitude and heart matter most. What You'll Get in Return: £18,000-£24,000 salary (DOE) OTE £26,500-£27,500 with commissions Use of company pool car Company laptop mobile phone 22 days' holiday 8 bank hols Paid day off on Christmas Eve Pension scheme Fully funded LeCap Level 3 qualification 25% discount at Tilgate Bakery Free parking 1 paid charity volunteer day per year Fantastic team culture & support Monday-Friday, 8:30am-5:30pm (Alternate weekends with day off in lieu) Ready to Join? If the company's mission and culture resonate with you, and you're excited to be part of a people-first team that genuinely cares, our client wouldlove to hear from you. This is currently for maternity cover for a year, but there is a good chance of a full-time job offer at the end due to the growth the company are achieving.

Location: West Sussex, GB

Posted Date: 6/17/2025