Wintel Specialist-L3

Job Title: Wintel L3 Position Summary: - Constantly monitors performance of platforms and develops continual improvement programs to bring better quality of service to business-critical applications; recommends enhancements & tools required to manage the Wintel platform. The ideal candidate should have strong analytical & troubleshooting skills to resolve production issues. The candidate will be expected to work on technology projects and create an environment of knowledge sharing. Roles and Responsibilities: Responsible for managing assigned Wintel staff. Manages the monitoring of availability, performance, and capacity of Wintel platforms. Establish partnerships with peers across department, act as a single team & Participate in meetings with technical staff to discuss issues and strategies. Responsible for compliance with banks internal security policies and external regulatory guidelines. Collaborates with Information Security team to ensure adherence to security standards and procedures. Owns all Windows/ Cluster /HA platform services and ensures adequacy of and adherence to SLA’s. Apply broad technical knowledge, judgment and analytical skills to analyze, develop and implement solutions for process improvements, troubleshooting, production support, production operations and configuration management Manages Windows platform, AD, DNS, ADFS, Azure AD, DC Sync, Public DNS and Certificate Management etc. Ensures that Life Cycle management is executed according to technology standards. Ensures selection & standardization of platforms which follow Architecture and Security standards and requirements. Works toward automation, repeatability, and standardization of processes as well improve existing automation to monitor baseline on new instances & Identifies continuous improvement. Ensures organization readiness and participation in all necessary disaster recovery activities. Collaborates with Architecture and the PMO to perform demand planning and ensure proper allocation of budgets, resources and timelines to complete all scheduled projects. Manage planning and strategy with business stakeholders, line-of-business operations staff. Monitors quality implementation of designed installation from design through testing and release into the production environment. Preferred Qualifications, Skills & Abilities: 12-14 Years of relevant experience and overall experience of 15-16 Years in IT Industry Good Knowledge on Windows Active Directory Able to install all Windows OS & Troubleshooting Azure AD Knowledge Azure Directory Sync configuration and troubleshooting Azure App proxy connector configuration and troubleshooting Certificate Authority configuration and troubleshooting Good Knowledge on GPO and troubleshooting ITIL knowledge would be mandatory Windows Cluster configuration and troubleshooting DFS configuration and troubleshooting Server Firmware and BIOS upgrade ADFS configuration and troubleshooting On demand Assessment for AD & AD Security points need to be close on Microsoft Services HUB portal Close audit/risk related points Should be able to identify automation related tasks and Support BDTS COE in Automation initiatives Should be able to identify Service Improvement initiatives and provide inputs to BDTS COE Should be able to Work on Major Incidents and submit RCA's associated Work on SOP and Knowledge Mines as per YBL Templates Participate in DR Drills as per YBL Calendar Provide Trainings and Knowledge transfer to L1 and L2 Scheduling & Installing of Servers Firmware & BIOS Knowledge on HP ESM Tool (ITSM) would be added advantage Educational Qualification - Should be B.E or Graduate Should have 90 days of Notice Period Should be able to work in Shifts in a 24 x 7 environment Should be able to work 6 days a Week Certification in Microsoft Technologies would be an added advantage

Location: mumbai, IN

Posted Date: 6/17/2025