Technical Support: Team Lead

As Commander, youll: Navigate the Tech Galaxy: Oversee hardware, software, and network infrastructure to ensure peak performance and ironclad security Defuse Cosmic Crises: Be the primary escalation point for complex technical issues, leading troubleshooting and coordinating with vendors to minimize disruptions Maintain the Starbase: Implement routine maintenance schedules, system backups, and patches to keep operations smoother than a hyperspace jump Guard the Cargo Hold: Manage IT inventory, track assets, and ensure cost-effective procurement of equipment and consumables Command Vendor Alliances: Negotiate contracts, manage SLAs, and evaluate third-party suppliers to secure top-tier service Lead Your Starfleet: Supervise and motivate your IT crew, fostering collaboration and driving professional growth Chart the Future: Contribute to IT strategies, report on system performance, and assist in budgeting for tech missions Skills & Experience: To lead this expedition, youll need: Tech Mastery: 5 years in IT management, with 2 years in a leadership role. Deep expertise in managing hardware, software, and network infrastructure Crisis Navigation: Strong troubleshooting and problem-solving skills to resolve hardware, software, and network issues at warp speed Vendor Diplomacy: Proven experience in vendor management, contract negotiation, and procurement processes Mission Control Skills: Excellent leadership, conflict resolution, and project management abilities to keep your team and tasks on track Tech Credentials: CompTIA A, Network, or Security (or equivalent) to validate your IT prowess Qualification: Grade 12 Certificate (your ticket to the stars) Bachelors degree in IT, Computer Science, or related field (or equivalent experience that proves youre a tech titan) CompTIA A, Network, or Security (or equivalent) to validate your IT prowess Contact Kauthar Marcus on

Location: Stellenbosch, ZA

Posted Date: 6/15/2025