Customer Service Representative

Customer Support Representative – Lithuanian and/or Polish Speaker (Full-time, Hybrid) Amsterdam | €2.600 – €3.000 bonus | Hybrid | Permanent Are you fluent in Lithuanian and/or Polish and passionate about delivering great customer experiences? Then this opportunity is for you! Your role As a Customer Support Representative , you’ll be the first point of contact for our clients and their customers. You’ll provide support via phone and email, resolve inquiries, and ensure satisfaction with every interaction. Your role is key to maintaining our world-class service standards. Responsibilities Respond to customer inquiries by phone and email in Lithuanian and/or Polish and English Resolve questions efficiently and with a customer-first mindset Escalate complex cases to the right teams quickly Proactively identify ways to improve support processes Collaborate with internal departments to ensure a smooth customer experience Stay flexible and embrace change in a fast-paced environment What You Bring Fluent in Lithuanian and/or Polish , and English (spoken and written) Strong communication and problem-solving skills Confident with Outlook, Word, and Excel A positive, adaptable, and solution-oriented attitude What we offer Salary: €2.600 – €3.000 gross/month (40 hours) incl. 8% holiday pay Bonus: Up to 5% NS Business Card for commuting 26 vacation days (based on full-time) Pension plan with Nationale-Nederlanden Hybrid working model Fun team events and social outings Time off for volunteer work A casual, inclusive, and international work environment Fruit at the office About the company We help businesses grow by streamlining B2B payments across the globe. Through smart technology, service excellence, and working capital solutions, we improve the customer experience and free up funds for growth. With over $6 billion in annual transactions across 27 countries and 18 currencies, we are shaping the future of omni-channel B2B payments – from invoicing and credit management to collections. Ready to grow your career with an international payments innovator? Apply now and make an impact! For more information please contact Martha Artemis at 06 - 50286554 Exactpi refnr: 5559

Location: Nederland, NL

Posted Date: 6/14/2025