Helpdesk Support Administrator

F/T Permanent Helpdesk Support Administrator required for Saintfield. Essential Criteria: Must have previous experience dealing with high volume calls and administration in a busy working environment. 5 GCSE's to include English & Maths @ Grade C or above OR equivalent Proficient in Microsoft applications to include Excel and Word Ability to prioritise workload to maintain a timely flow of customer requirements Excellent communication skills both written and verbal Access to a car is essential due to client location Hours of work: 38.75 hrs per week working Monday - Friday from 8.45am to 5.30 pm on Saturday from 9.00am to 1.00pm (rota basis) Salary £24,600 per annum - £25,100 per annum Company benefits: £500 attendance bonus per year £500 Christmas bonus per year Fully funded Further Education Incentive Scheme all job-related courses including books and first exam fee paid for by the company. All job-related qualifications obtained result in £250 award for each qualification. 6 weeks holiday (20 days 10 stats) Long service awards of 1 additional day per year, each year for 5 years (after 3 years service) 28 days sick pay in a rolling 12-month period Pension 5% employee & 3% employer Health Care Uniform Company provide biscuits, crisps, soft drinks, tea, coffee etc for Lunch/Tea breaks For further information contact Tanya Lyttle at GenTech on Skills: Excel Car Helpdesk Support Administrator High Volume Calls

Location: Ballynahinch, GB

Posted Date: 6/13/2025