Data Technician Apprentice

Data Technician Apprentice Location: Letchworth – office-based with a hybrid option after probation Apprenticeship: Data Technician Level 3 Apprenticeship (18 months) Why this role is for you Kickstart your career in sales, data and customer service! As our Data Technician Apprentice, you’ll receive a structured apprenticeship programme with dedicated coaching and mentorship. You’ll work alongside experienced Sales and Customer Service colleagues on real projects, building the skills you need to grow into an Account Manager role—and beyond. What you’ll be doing Customer Service Process and key customer sales orders accurately Handle incoming queries by phone and email, resolving issues at first contact where possible Provide cover during holiday periods or busy spikes Update our internal systems with customer feedback or requirements Sales & Marketing Support Analyse customer product ranges, spot gaps and recommend improvements Populate data templates and upload product listings Conduct initial customer research and share insights with your Account Manager Distribute marketing collateral to customers and partners Help customers navigate our platforms day-to-day Run and format sales reports from our ERP system Audit customer sites for product merchandising and update copy/imagery Join screening or information-gathering calls with customers Extra Projects & Coaching Tackle ad-hoc tasks across other teams (training provided!) Work with your dedicated coach to set goals and track progress Contribute to our sustainability and compliance initiatives What you’ll learn on your apprenticeship Data handling & analysis: turn raw data into actionable insights CRM & ERP systems: manage orders, pricing and reporting Sales & marketing fundamentals: from gap analysis to collateral delivery Professional skills: communication, time management and relationship-building Coaching support: regular one-to-one guidance from your mentor About you No prior experience needed—just an interest in sales, data and tech Friendly, confident communicator (verbal and written) Highly organised with a great eye for detail Self-motivated, enthusiastic and eager to learn Strong IT skills (you’ll pick up our systems in no time!) Our values—who we are at heart Customer First: Their success is our success Integrity: Be bold, be honest, do what’s right Care: It’s who we are, not just what we do Collaboration: We win together Investment: We grow so everything around us does too Benefits that make you want to join 33 days’ holiday (including bank holidays) Laptop & phone provided Pension , sick pay & life insurance Cycle to Work Scheme Employee Assistance Programme (therapy, legal & medical support) Staff discounts & free parking Wellbeing Committee events Ongoing training & coaching throughout your apprenticeship Regular team-building days How to apply Simply apply via the platform. Our streamlined process is: Online assessment (35 mins; complete within 5 days) Video recording Phone screening In-person interview day We welcome applicants from all backgrounds—apply now and launch your career with Safety First Aid Group!

Location: Letchworth Garden City, GB

Posted Date: 6/13/2025