Imports Manager

A logistics company based in Pinetown, Durban is looking for a suitable candidate to fill an Export Manager position. Candidate must be already in a senior role and have the relevant criteria. Managing the operations depts- Forwarding, Registration, Entries, Releases, Transport, NVOCC and Warehouse Managing servicing and maintaining existing business Managing operational systems and controls Assist in negotiating rates with transporters Managing of staff with HR Assist in management of Invoicing and Estimates dept when needed Managing discipline and training of the staff in operations, with HR Quality checks on shipping files- Invoicing and endorsements Manage accrual and provisional revenue for Imports dept Deal with des Deal with disbursement files queries Management of the operational systems, IT and processes Sign and approve EFT over R 50 000 and petty cash requisitions Follow up on cash customers and payments Manage Imports Shipment number records Approve staff leave in the Imports dept Conduct regular internal quality checks with staff ie email, edocs and KPI times are maintained Adhere to company policies and undertake disciplinary action if necessary Monitor SOPs and document flow in the Imports dept Assist and monitor the paperless file process Monitor and assist with debtors limits Conduct bi- annual audit on transporters Monitor transport rates Maintain high staff morale Maintain fixed assets of staff in the Imports dept Facilitate and comprehend data exchange between internal systems and partner companies. Ensure proper maintenance of user rights and access within the Logistics system. Develop an understanding of the software system and collaborate with the software provider to resolve issues and streamline operations. Implement automated processes for creating documents, customs declarations, invoicing, and more to boost efficiency. Uphold security best practices to safeguard sensitive company data. Oversee shipment tracking systems and deliver timely reports on logistics performance and departmental activities, including setting up new users and maintaining existing ones. Manage communication and updates remarks providing real-time updates between suppliers, transporters, and customs. Leverage data to optimize operations and produce performance and audit reports. Administer cloud-based systems for document sharing and real-time updates. Train staff on logistics software and offer continuous system support. Supervise regular system updates, enhancements, and process reviews to streamline operations. Stay current on emerging technologies to improve logistics operations. Essential requirements Grade 12 Tertiary Freight qualification Shipshape or similar knowledge Knowledge of Incoterms Several years industry experience in operations Technology orientated and systems driven Employee Attributes Customer service skills- able to handle demanding customer environment Excellent communication skills Strong work ethic and dedication to meeting deadlines and achieving goals. Contribute to the overall success of the business, understanding process flow and implement changes on an operational level Strong operational experience and able to handle an ever changing environment

Location: eThekwini, ZA

Posted Date: 6/12/2025