Senior Support Engineer

Critical Requirements on Skills, Experience & Qualifications Matric or Grade 12 Essential 5 years of solid technical experience in LAN, End User devices and PCs, Microsoft Microsoft MCSA 2016 or Equivalent Extensive experience supporting Microsoft Exchange 2010 or higher Extensive experience supporting Active Directory Minimum 3 years supervisor experience ITIL v2 Foundation experience Extensive experience supporting multi-Vendor Hardware and Software platforms Self-starter with a proven track record and contactable references Essential Own reliable transport and drivers license Overview of the position Provides the first point of contact for technical assistance Conduct selective proactive checks, with the express intention of ensuring service delivery Manage Call queues Manage escalations Manage customer experiences and contact Desk bound Reporting and measurement of activities Maintains and manage Assets and Stock

Location: Port Elizabeth, ZA

Posted Date: 6/8/2025