Quality Assurance Assistant - apprenticeship

Who are we ? Volta Medical is an innovative, data-inspired US and European-based startup aimed at creating and bringing to the market cutting-edge AI software products to revolutionize interventional cardiac electrophysiology. Volta has created a data collection and enrichment ecosystem for curated EP lab data which is fed into a physician validated, machine learning methodology to support complex AF solutions. Our newest technology, Volta AF-Xplorer, is a data-driven AI decision support system that easily integrates into the standard physician workflow, providing a patient-tailored approach to complex AF and AT procedures. Our dynamic, innovative team is made up of 140 collaborators in the EU and USA from a wide variety of backgrounds including engineers, business professionals and physicians, working together to develop AI solutions that help electrophysiologists help patients. Our values Be a pionee r: Be brave. Don’t be scared of researching, exploring, trying and sometimes failing. Improve patients’ lives : Create products to provide electrophysiologists with the best user-experience possible, to help them improve the lives of patients. Strive for excellence : Push yourselves to deliver the highest quality in everything you do. Learn from your mistakes and aim for the best. Collaborate as a team : Welcome to a multidisciplinary and a diversified team ! Try to understand people from different cultures and environments. Confront your ideas and have fun ! Missions Under the supervision of the QA Team Leader, the QA Assistant Apprentice will be responsible for: -Customer complaints handling Translate event reporting forms into customer complaint record Perform nitial assessment of the need for event reporting Lead the follow-up of complaint investigation, ensuring timely and effective resolution. Prepare customer letters in response to complaints, ensuring clear communication and resolution. -Non-Conformity and CAPA handling Open, monitor investigations and action implementation Liaise with stakeholders to address non-conformity -Assist the QA team Manage and improve the Quality Management System Help and support the preparation and conduct of audits by the Notified Body Participation in the administration of the Electronic Document Management (EDM) Collaborate with R&D team in participating in the updating of technical documentation Contribute to the monitoring of quality objectives, taking into account the company’s objectives. Profile You have training at BAC5 level with a specialization in medical devices You have a first experience in Quality (internship), which is a plus You have knowledge of standards such as EN ISO 13485 and Regulation 2017/745 You have strong analytical skills You have a rigorous approach to quality documentation Recruitment process HR phone interview - (30’) Quality Assurance Team Leader - (60')

Location: Marseille, FR

Posted Date: 6/6/2025