Front of House / Field Guide Couple

FOH: Duties: General administration, accounts and stock control. Quality control of food, food presentation and service Motivating staff and leading them. Excellent Guest liaison skills Have a strong eye for detail with regards to all lodge rooms, service & food Requirements: Grade 12 Minimum of 2 - 4 years in Front of House in a 4 / 5* Lodge Computer literate Excellent sales & customer care skills Strong admin skills Knowledge of stock control in bar, food & curios departments Good organizational skills Knowledge of reservations management systems an advantage Well-spoken and well presented Resilient & flexible Strong leadership and communication skills Must be able to work under pressure Manage guest delight events with passion Field Guide / Trails Guide: Duties: Assist in managing junior guides. Make sure the guiding experience is of top standard. Supervise and delegate tasks to the maintenance team when not driving Make sure all guiding equipment is well looked after and clean. Make sure all activities are safe for guests Guiding, walking and activities Hosting Requirements: FGASA Level 1 / 2 Full trails preferable, or close to completion. First Aid Level 1 Previous experience in a 4* Big 5 Lodge / Game Reserve Good track record Good hosting skills

Location: Hoedspruit, ZA

Posted Date: 5/28/2025