Account Manager

Account Manager Relevant Five is partnering with a rapidly expanding Digital Agency that is hiring for several Account Managers. Responsibilities: Manage day-to-day account activities for new and existing digital media customers. Collaborate with media sales personnel to ensure early success for customers and provide ongoing support. Schedule regular reviews with clients from onboarding through their first year. Interpret client needs and propose innovative digital marketing ideas, including expanding services and paid media solutions. Semonstrate early success and value, reduce churn rates, and identify upsell and cross-sell opportunities. Review and track initial media service launches, identifying gaps and enhancements to improve key performance areas. Identify upsell and cross-sell opportunities through regular client reviews and portfolio growth features. Key Qualities Required: Proven experience dealing with senior-level clients and leading meetings. Commercially-minded approach to digital account management and delivery. Strong understanding of digital marketing channels, including websites, CRM, email marketing, online advertising, SEO, PPC and social media. Experience in the end-to-end delivery of large-scale website projects. Proven track record in managing ongoing improvement plans for large websites and CRM systems. Ability to work independently and as part of an established team. Confident, outgoing, and capable of presenting professionally. Decision-making ability with accountability for those decisions.

Location: Southampton, GB

Posted Date: 5/26/2025