In-Room Dining Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits including a tennis center, an 18-hole golf course, bowling, movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found. About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the role: This role will not be onboarded until July 29th 2025 The In-Room Dining Manager is responsible for planning, organizing, and directing all aspects of the in-room dining operation to ensure an exceptional guest experience. This leadership role involves managing and motivating the team, maintaining high service standards, and overseeing day-to-day operations to ensure timely, accurate, and personalized service. What you will do: Be a part of the pre-opening team! Select, train, evaluate, lead, motivate, and coach all employees in the Room Service Department, ensuring adherence to cultural and core standards. Participate in long-term strategic planning for the operation. Maintain a visible presence in the operation, promoting positive public relations, recognizing staff achievements, and addressing guest complaints, concerns, or special requests promptly and professionally. Ensure the highest quality standards for all food items, ingredients, and preparation methods. Provide expert knowledge of wine, spirits, and menu offerings to deliver an exceptional in-room dining and private bar experience, available 24 hours a day. Collaborate with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef, and Sous Chefs to design effective menus and amenities, ensuring top-quality products at competitive prices. Participate in regular operational meetings for interdepartmental coordination. Manage labor and operating expenses through efficient scheduling, budgeting, purchasing, and inventory control, ensuring cost-effective operations. Regularly assess the physical condition of the facilities and equipment, making recommendations for repairs and improvements as necessary to maintain the outlet’s high standards. What you bring: College degree preferably specializing in hotel/restaurant management or equivalent experience is required. Two to three years' previous experience in a supervisory or assistant manager position in Food and Beverage. Strong leadership and conflict-resolution skills. Excellent communication and interpersonal abilities. Ability to manage multiple priorities in a fast-paced environment. Requires working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Requires ability to operate computer equipment and other food and beverage computer systems. Ability to read, write, and speak English. This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends, and holidays, including day and evening shifts. What we are offering you: Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you: Lucrative salary! Market-leading benefits package that includes Medical, Dental, Vision, and 401K with employer matching, starting at 30 days! Time off plans starting on the day of hire! An opportunity to be a part of a cohesive team in an inclusive work environment! Complimentary and discounted hotel stays around the world! Wellbeing and mental health initiatives and focused company programs! Embracement and promotion of diversity in our workplace! Complimentary employee meals and beverages! Tuition reimbursement! Learn more about what it is like to work at Four Seasons: Visit us on our blog and check our website for more information. Visa Requirements: US work authorization is required unless the candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster, please visit our website. Please note that if you are not a passport holder of the country for the vacancy, you might need a work permit. Check our blog for more information. Bank or payment details should not be provided when applying for a job. 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Location: provincia-di-napoli, IT

Posted Date: 5/20/2025