Catering Sales Manager

Social network you want to login/join with: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated. Our team members worldwide create memorable experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe the best way to enable our team to deliver these exceptional experiences is through a world-class employee experience and company culture. About the location: Located on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, offers 156 luxurious beachfront private residences and a 222-room hotel within a 125-acre walkable coastal village in Old Naples. The resort features local heritage-inspired design, residents-only facilities, a luxury spa, a well-being/fitness center, diverse dining options, outdoor activities including tennis, an 18-hole golf course, and entertainment venues like a bowling alley and movie theater. It is a unique paradise for guests and residents alike. About Four Seasons: We are driven by our people, committed to growth, excellence, and mutual respect. Our team creates extraordinary experiences for guests, residents, and partners, emphasizing luxury with heartfelt service. We foster a culture of recognition, welcoming everyone and treating all with kindness. Whether working, staying, living, or exploring with us, our purpose is to create lasting impressions rooted in genuine connection. About the role: Note: This role will not be onboarded until July 29th, 2025 The Catering Sales Manager will secure and service catering business from social and corporate markets, actively promote and solicit new business, and uphold Four Seasons standards. The role aims to maximize revenue and profit through effective sales strategies and relationship management. What you will do: Be part of the pre-opening team! Solicit new business, respond to inquiries, and aim to meet sales targets. Follow up diligently on inquiries and calls. Conduct property tours and entertain event planners for meetings, social events, and weddings. Collaborate with hotel staff and clients through meetings and planning visits. Coordinate sales efforts to optimize function space utilization and revenue. Finalize bookings, upsell when possible, and ensure accurate billing and reporting. Keep management informed of issues requiring attention. Supervise banquet event execution, ensuring client satisfaction. Respond to emergencies per the crisis management plan. Assist with large group movements and events. Mentor and develop administrative staff. Support guest inquiries within the department, including handling high call volumes and site inspections. Perform additional tasks as assigned. Contribute to marketing plans and budgets to support business goals. Stay informed on competitors and participate in industry associations. Develop and execute projects to increase catering activity and profitability. What you bring: College education preferred. 3-5 years of catering sales and/or banquet management experience. Strong sales and interpersonal skills. Attention to detail and creativity. Ability to multitask and make decisions in a fast-paced environment. Willingness to work irregular hours, including weekends and evenings. Proficiency in Delphi Sales and Catering software, MS Word, Excel, email, and internet. English language skills (reading, writing, speaking). Availability for occasional travel for training, events, or conferences. What we offer: We provide a competitive salary and a comprehensive benefits package including medical, dental, vision, 401K with employer match (starting at 30 days), paid time off from day one, employee discounts and complimentary stays worldwide, wellbeing initiatives, diversity promotion, complimentary meals, and tuition reimbursement. Schedule & Hours: Flexible scheduling based on business needs, including holidays, with potential for irregular hours. Learn more about working at Four Seasons by visiting our website. Four Seasons is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For EEOC information, visit our website. J-18808-Ljbffr

Location: provincia-di-napoli, IT

Posted Date: 5/20/2025