German Speaking Customer Success Specialist

Customer Success Specialist - German Speaking / Leicester / Full Time or Part Time / Up to £25,100 / Flexible Hours A skilled and ambitious German-speaking Customer Success Specialist is needed to join our customer success team at Selective Marketplace Ltd, a leading womenswear clothing retailer based in Leicester, on a full-time or part-time basis. We offer a wide range of shift patterns according to your availability. We are open from 8:30 AM to 10:30 PM, Monday through Friday. Due to the location, having your own transport would be beneficial, as we dont offer work-from-home options. We can offer you a secure position in a friendly environment that pays well, depending on experience and language skills. United Kingdom work authorisation is mandatory. This is a golden opportunity to join a mighty company and let your career shine! About Us We are proud of the culture we have built as we have grown to make Selective Marketplace a place where people love to come to work every day. One of the main drivers of that culture is our home-grown, in-house customer success department. Whats on Offer? Competitive salary (£24,100- £25,100 based on experience) Pension scheme On-site parking Fantastic working environment Flexibility of full time or part time Employee discount Key Responsibilities of the German Speaking Customer Success Specialist: Promptly responding to customer queries from the UK, US and Germany via email, chat, phone, and social media channels Liaising with colleagues and managers to find the best solutions for our customers and sharing customer feedback so that products and services can be improved Setting up and maintaining new customer accounts Following up with customers to ensure their requests are resolved Love our two sister brands, Wrap London and Poetry Fashion, and be passionate about our purpose and story We need you to speak our voice and apply it to everything you do Skills & Experience: Excellent communication skills and fluency in German To have razor-sharp customer skills, telephone manners, and a desire to work in a fast-paced, collaborative environment To bring excellent English and German language skills Have a can-do attitude Whats Next? Sounds interesting? Click the APPLY button to send your CV for immediate consideration. ADZN1_UKTJ

Location: Leicester, GB

Posted Date: 5/10/2025