Learning & Development Specialist

JOB DESCRIPTION Strategic alignment Sourcing of training providers and coordinating participants / service providers for the various external modules Developing learning specification and outcomes; monitoring performance of service providers Development of learning content for the Claims Processing Programme Evaluating effectiveness of the ST insurance capability building programme Redesigning the learnerships and Internship programme to align to new talent/ capacity building priorities. Sourcing and implementing learning systems to support the culture of ongoing learning, including developing learning paths and optimising utilisation of LinkedIn learning. Operational Coordination, Information management, & Training Administration Ensure a good understanding of the operational requirements of the business, identifying L&D and operational gaps to resolve. Ensure L&D records and data is saved on the applicable systems and readily available for access when required by management and stakeholders. Compile statistical reports concerning L&D as and when required. Participate in departmental internal and external audit processes. Support in the collection of signoff documentation. Liaise with Compliance and Internal audit to collate and make provision of information required Ensure administration efficiencies and ongoing monitoring of the HC systems Coordinate learning and development initiatives Be the main point of contact for all L&D queries within the business. Play an active role in creating innovative plans across all functions within CoE & HC. Research Learning Management Systems that are best suited for the organisation Engage with institutions that offer relevant learning engagements from short courses to post grad. Ensure training of employees on HC Systems. Customer Relations Determine the efficiency and viability of the L&D system, initiatives and the impact of service for stakeholders Communicate the impact and implication of data result collected Follow-up or assist management to implement the agreed solution. JOB REQUIREMENTS Qualifications Bachelor of Arts Human Resources/Development/ Business Administration or Skills Development Facilitator certification. Experience Minimum 6 years in an L&D Specialist role with specific focus on the following: Designing and developing learning content Administrator/ super user of learning management system Oversee graduate/ internship/ learnership programme. Procurement and management of training service providers. Preferable in Insurance or Financial sector

Location: Sandton, ZA

Posted Date: 5/7/2025