Quality Control Assistant

JOB PURPOSE To ensure that all materials and processes adhere strictly to customer specifications and internal quality standards, and to oversee the implementation and compliance of quality systems within the production division. PRINCIPAL ACCOUNTABILITIES Accountabilities Key Performance Indicators (KPIs) Support in determining, negotiating, and agreeing upon in-house quality procedures, standards, and specifications Clearly documented quality procedures aligned with ISO and customer expectations Ensure adherence to quality, health, and safety standards across the plant Zero non-conformities and audit failures; reduced incident reports Monitor and ensure that manufacturing processes comply with defined quality standards Regular inspections, compliance audits, and corrective actions documented and implemented Conduct and document quality testing (pre-production, in-process, and final product) 100% completion of quality checklists and sampling reports Follow established procedures, ISO guidelines, and maintain proper documentation ISO compliance and audit-readiness at all times Act as a catalyst for continuous improvement in quality and operational efficiency Number of improvement initiatives implemented per quarter; measurable performance improvements Lead, manage and motivate quality control staff to meet departmental goals Achievement of departmental KPIs; performance reviews and development plans completed on time Monitor and document critical control points (CCPs) regularly Accurate and timely CCP logs with corrective actions recorded Ensure customer requirements and service standards are understood and implemented Positive customer feedback; low rate of quality-related returns or complaints INTERACTIONS Internal: Production Department Purchase / Procurement Planning and Production Control (PPC) Maintenance and R&D (as applicable) External: Customers and end-users (for quality audits, complaints, and resolution) Raw material vendors and external testing laboratories Certification bodies (for ISO or regulatory audits) SKILLS AND KNOWLEDGE Educational Qualifications: Post Graduate Diploma in Plastics Technology / CIPET or Diploma in Plastics / Mechanical Engineering or related field Relevant Industry Experience: 5–7 years of experience in a Packaging Manufacturing Industry with hands-on exposure to Quality Control and Assurance Technical Skills: In-depth knowledge of packaging processes (lamination, extrusion, printing, slitting, sealing) Experience with lab instruments and testing procedures (tensile strength, bond strength, GSM, COF, WVTR, etc.) Proficiency in ISO 9001 / ISO 22000 / HACCP and other quality management systems Skilled in preparing audit documentation, process documentation, and quality SOPs Behavioral Skills: Strong analytical and problem-solving ability Detail-oriented with a commitment to accuracy and process compliance Effective communicator and team leader Ability to manage cross-functional teams under pressure

Location: Pretoria, ZA

Posted Date: 5/3/2025