Head of Lettings and Property Management

Your new company Hays are excited to be working alongside a client in the Real Estate industry. Our client is a leading estate agency, with over 40 years' experience and 45,000 property transactions under their belt. Their focus sits in private residential, and the sales of new homes, premier homes, country homes, and additionally, land sales & consultancy. The company offers services in lettings, property management, mortgages and finances. The heart of their success comes from their strong traditional values of customer care, extensive experience and personalised services, which are underpinned by the use of world-class technology to enable operational and service excellence. More recently, the company has teamed up with a nationwide group from ROI, which offers their customers exceptional access to exclusive international markets. Your new role Are you a strategic leader with a passion for property management? We're looking for a Head of Lettings & Property Management to take the reins of our client's East Belfast branch, drive business growth, and lead a high-performing team to the Head of Lettings & Property Management, you'll spearhead their portfolio expansion, ensuring operational excellence and delivering outstanding service to clients. You'll oversee team performance, compliance, and profitability while implementing strategies that enhance market share and client satisfaction. Key Responsibilities will include, but are not limited to: Strategic Leadership - Develop and execute growth plans to expand the lettings and property management portfolio. Operational Management - Oversee day-to-day operations, ensuring efficiency, compliance, and service excellence. Team Leadership - Mentor and manage property managers, negotiators, valuers, and support staff. Business Development - Drive revenue growth by acquiring new clients and expanding services. Compliance & Regulations - Ensure adherence to legal and industry regulations, including tenancy laws and property standards. Customer Experience - Maintain high levels of client satisfaction through exceptional service and communication. Financial Performance - Monitor budgets, forecasts, and KPIs to optimise profitability. What you'll need to succeed The ideal candidate will have a strong educational background, including GCSE English and Maths at grades A-C. With experience in a similar role, they will bring a confident, professional approach and a drive to succeed. Key qualities for success in this role include: Proven leadership experience in lettings and property management. Strong knowledge of property legislation and compliance requirements. Commercial mindset with a track record of driving business growth. Excellent people management and communication skills. Ability to develop and implement strategic initiatives. Access to your own car and a full, clean driving licence. What you'll get in return In recognition of your expertise and dedication, our client offers a range of benefits designed to support your growth and success, including: Competitive salary & benefits package. A dynamic and collaborative working environment. Professional development & career growth opportunities. What you need to do now If you're ready to lead, innovate, and make an impact in the property sector, we'd love to hear from you!Apply today and take the next step in your you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Property Management Sales Negotiator Team Leader Benefits: Competitive (Depending on Experience)

Location: Belfast, GB

Posted Date: 5/1/2025