Housing Assistant, North Locality Housing Team, Blairgowrie - PKC12595

Main Purpose of the Role Working within Perth & Kinross Council is more than a job, it's about being part of something meaningful. It's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch. We currently have the following opportunity: Housing Assistant (Fixed Term for 9 Months) - PKC12595 £26,766 - £29,131 North Locality Housing Team, Blairgowrie The role of Housing Assistant is varied and busy, providing front line response and support to customers and colleagues within our North Locality Housing Team and across other Council services and external agencies. The role is predominantly office based but there is a requirement to visit and meet with tenants in their own homes and out in the community either lone working or jointly with colleagues. The Housing Assistant will provide administrative support within the locality housing team in relation to managing appointments, preparing documents, updating systems etc. This role includes provision of reception services and operating a cash collection service where applicable. There is also an expectation the Housing Assistant will provide advice and assistance in relation to housing options, rent arrears, debt management etc. The Housing Assistant will have direct involvement in terminating and letting tenancies, voids and arrears management, low level complaint handling to maintain and improve tenancy sustainment. Skills & Experience Required CIH level 3 would be desirable but not essential. You must have a valid driving licence and access to a vehicle as this post requires you to travel to a variety of locations across Perth and Kinross. You must be an organised and structured individual, capable of prioritisation and working to tight deadlines, whilst being able to react as situations arise. You must have a commitment to providing a high standard of customer service, communicating well both verbally and in writing. You must be competent in the use of all Microsoft packages, but specifically Word, Outlook and Excel and be digitally competent and comfortable in learning new systems. You must be able to work well within a team environment, but also using your own initiative and seek solutions to problems. You must be able to appropriately apply confidentiality when using and sharing information and have an awareness of the relevant legislation. Working at Perth & Kinross Council Our values and behaviours influence our work and support us in the delivery of our key priorities . In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours . Find out more about Perth & Kinross Council and you could soon be joining our team Here's what we can offer you : A generous annual leave package 6 days public holiday and an additional discretionary day Eligibility to join our pension scheme Family friendly and positive work/life balance policies such as Flexible Working , Maternity, Paternity & Adoption leave , time off for volunteering and our Wellbeing Framework Flexi time Access to a range of benefits We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development. Next Steps We would love to hear from you and would encourage you to get in touch with Gordon Hunter, Co-ordinator (Housing) at GHunterpkc.gov.uk to find out more. Click “APPLY NOW” External candidates are required to provide contact details for 2 referees, including email addresses. One of these must be your current or most recent employer. We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on (01738) 475555 or recruitmentpkc.gov.uk to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process. Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government. To comply with Baseline Personnel Security Standard, you will be required to complete a Disclosure Scotland check. If you have lived overseas for a period of 12 months or more (continuous or total) within the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.

Location: UK, GB

Posted Date: 4/30/2025