Infosys BPM is Hiring for Service Desk - Arabic Language Expert

Greetings from Infosys BPM Ltd., We are hiring candidates for Service Desk - Arabic Language Expert . Please find below Job Description for your reference: Job Location: Pune Skill - Service Desk Education - Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science Experience - 2 - 4 Years Work from office. Should have Experience with Arabic Language - Service Desk Support Excellent communication skills to attend/resolve client issues on calls/chat/mail. Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing Productivity applications like Microsoft office tools. Open to work in 247 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value. Work from Office If interested, please share your resume with below details to neha.sharma95infosys.com Name: Email & Mobile Number: Graduation: Date Of Birth: Post-Graduation: (If applicable): Total experience: Relevant experience: Current/Previous Company name: Current CTC: Expected CTC: Notice period: Current location: Flexible with Night Shift: Regards, Infosys BPM Recruitment team.

Location: pune, IN

Posted Date: 4/30/2025