Technical Support Specialist (Level 2)

Diploma / Degree in IT / Network related Qualification (Beneficial Not a must have). MCSE Microsoft Certified Systems Engineer MCSA Microsoft Certified Solutions Associate A / N Certification Matric, Grade 12 equivalent Valid Driver''s License Advantageous Skills: Certification: MZ 900 / MS 900 / SC 900 Knowledge on N-Able Products (Advantageous Not a must have) Knowledge in Sentinel One . (Advantageous Not a must have) Knowledge in Zabbix (Advantageous Not a must have) Requirements: (Experience & Skills): Minimum 3-5 years experience with data management and general hardware and software support. Knowledge and experience with Wireless & Networking. System skills on Microsoft Office Suite (Admin). Computer Literacy and Microsoft Office Suite (Advanced). 3 years experience in: L1 L2 support: L1-L2 LAN Network L1-L2 Wireless Network L1-L2 Active Directory 3 years experience in: L2 support: L2 Windows Servers L2 Printer Support L2 Hardware Support L2 Windows support L2 Microsoft Office Support Helpdesk experience ranging from Microsoft Infrastructure including Office 365 , software, hardware, including Servers. Some Cloud based Infrastructure experience & cloud environments such as AZURE (Beneficial). Basic experience in Active Directory user accounts, groups, and permissions. Support and maintenance of PBX/VoIP systems , ensuring smooth communications. Experience in Support and maintenance of Windows servers , ensuring they are secure, updated, and operational.

Location: Pretoria, ZA

Posted Date: 4/26/2025